Regulations and imprint

Liability

This form must be completed and signed at the start of care and the vaccination card must be presented.

For each dog

For the protection of all four-legged friends, only vaccinated and dewormed animals are looked after.
Presentation of the vaccination card is mandatory!
- annual combined vaccination - annual vaccination against distemper, leptospirosis and kennel cough.
- regular worming -  (not older than 3 months)

Meet and greet

A trial day or trial visit is essential for vacation and day places.

Registration, Cancellation, Cancellation conditions

Cancellation conditions for day dogs:

Cancellations must be made 24 hours in advance, otherwise the full price will be charged.

Registrations: are only valid after receipt of the order confirmation (by e-mail or in writing)

Cancellations: at the latest 1 week before the start of the contract

Cancellation conditions for vacation dogs:

The prices are based on the offer

1 week before the start of the contract = no costs (only trial day or trial visit)

Up to 3 days before the start of the contract = 50% of the total costs according to the offer must be paid

Later cancellations = 100% of the total costs must be paid.

Drop off and pick up:

The times depend on the supervisor and must be adhered to.

The 1st and last day will be charged in full!

Drop-off and pick-up service: Prices by arrangement

Walking / free running

Only after consultation with the owner. The dog must have mastered basic obedience! (recall and obedience)

Any incidents / anomalies must be noted in writing in the customer data sheet!

For dogs, any legal requirements must be made known!

In case of disregard, the supervisor declines any liability!

Material

- Food is at the owner's expense (can be brought along or according to the offer)

- Leash, collar, harness and, if required by law, muzzle must be provided by the owner in perfect condition.

- A blanket or bed can be brought along

- No own toys!

- No liability is accepted for items brought along!

Prices

The prices quoted apply.

You will receive a quotation for each order. (Price changes and errors require a new quotation and order confirmation)

Discounts

Discounts must be noted in writing in the quotation and in the order confirmation.

Insurance

The supervisor has liability insurance.

No liability is accepted for the following:

- for accidents that can also happen in your home (while playing or walking) - for stomach torsion

- damage or loss of resources (leash, collar, harness, muzzle, etc.)

Escaped animals

If an animal runs away despite my care, every effort will be made to track it down. We recommend wearing a GPS collar for each animal and sharing the data.

Should this not be the case despite all efforts, the liability insurance will cover the material damage.

Veterinarian

Your vet will be visited whenever possible.

Unless it is an emergency or your vet is unavailable.

In this case you will be charged the travel expenses (1.20 CHF/km).

The costs of treatment and medication are borne by the pet owner.

The hourly flat rate will be charged for each veterinary visit.

extreme exceptional cases (acute illness)

If it is not possible to accommodate the animal at the agreed place despite the trial day or trial visit, we are entitled to organize another place after consultation with the owner or his representative (according to the information in the customer data sheet).

If none of the persons can be reached, even without consultation.

An alternative will be sought whenever possible.

If this is not possible, the animal may also be taken to an animal shelter.

The costs for the stay at the shelter will be charged to the owner according to the invoice from the shelter.

Place of jurisdiction

The exclusive place of jurisdiction is Horgen in the Canton of Zurich.